Returns & Refunds Policy
**Returns & Refunds Policy**
_Last updated: May 31, 2025_
At *The Voice of Source*, each product is created with intention and care. While we hope you love your order, we understand that sometimes things don’t align.
✦ Return Eligibility
We accept returns for **physical products** (e.g., mugs, journals, apparel) within **14 days of delivery**.
To be eligible for a return, your item must be unused, in its original condition, and in its packaging.
**Digital products are non-refundable** due to the nature of instant delivery.
✦ How to Initiate a Return
To request a return or exchange, email us at:
📩 **support@thevoiceofsource.net**
Please include:
- Your order number
- The item(s) you'd like to return
- Reason for the return
Once approved, we will send you instructions on where to send the item.
✦ Refunds
Once your return is received and inspected, we’ll issue a refund using your original payment method.
Please allow **7–10 business days** after we receive the item for the refund to reflect.
✦ Exchanges
If your item is defective or damaged, please get in touch with us within 7 days of delivery. We’ll be happy to replace it.